Term and Conditions

Last updated: [Insert Date]

1. Website Usage

1.1 Eligibility

You must be at least 18 years old or have parental consent to purchase from Union Store. Our products and services are available to customers worldwide, excluding certain Asian and remote regions as specified on our website.

1.2 Account Responsibility

When creating an account, you agree to:

• Provide accurate and current information
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized account activity

2. Products and Services

2.1 Product Descriptions

We specialize in premium aquatic fitness equipment including:

• Aqua cycling gear and accessories
• Diving equipment and games
• Baby swimming products
• Aqua therapy and training accessories

We strive for accurate product descriptions and images, but minor variations may occur.

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue items without notice.

3. Orders and Payments

3.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with details.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You authorize us to charge the total amount to your selected payment method.

3.3 Pricing

All prices are in USD. We reserve the right to adjust prices due to market conditions or errors. International customers are responsible for any customs fees, taxes, or import duties.

4. Shipping and Delivery

4.1 Shipping Options

We offer:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

4.2 Delivery Responsibilities

Once shipped, you become responsible for the package. Report any shipping damage within 48 hours of delivery.

5. Returns and Refunds

5.1 Return Policy

We offer a 15-day satisfaction guarantee from delivery date. To be eligible:

• Items must be unused in original condition with tags
• Original packaging must be intact (especially for diving equipment)
• Proof of purchase required

5.2 Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns on:

• Opened personal aquatic accessories (nose clips, ear plugs)
• Custom-ordered diving equipment
• Used aqua therapy products
• Baby swimming items with broken hygiene seals

5.3 Refund Process

Approved refunds will be processed to your original payment method within 5-10 business days (credit/debit) or 3-5 days (PayPal). Original shipping fees are non-refundable.

6. Intellectual Property

All content on swimgearssport.com, including text, graphics, logos, and product designs, is our property or licensed to us and protected by intellectual property laws. Unauthorized use is prohibited.

7. Limitation of Liability

Union Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Issues arising from improper use of aquatic equipment
• Delays beyond our reasonable control (natural disasters, customs delays, etc.)

8. User Responsibilities

As a Union Store customer, you agree to:

• Use products as intended and follow all safety guidelines
• Provide accurate shipping and payment information
• Comply with all applicable laws regarding aquatic equipment in your region
• Not resell products purchased for personal use

9. Changes to Terms

We may update these Terms periodically. Continued use of our site after changes constitutes acceptance of the new Terms.

10. Contact Information

For questions about these Terms or any order:

Union Store
2628 Gladwell Street, Memphis, TN 38104, USA
Email: [email protected]