Privacy Policy

Last Updated: [Insert Date]

Welcome to Union Store (“we,” “our,” or “us”), your trusted source for premium aquatic equipment at swimgearssport.com. We specialize in aqua fitness gear, diving equipment, baby swimming aids, and related accessories. Protecting your privacy is as important to us as the quality of our water sports products. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make purchases from our Memphis-based operation.

1. Information We Collect

To provide you with seamless aquatic shopping experiences, we collect:

• Personal Identification: Name, email address, shipping address, and phone number when you create an account or place an order for aqua cycling gear or diving accessories.
• Payment Information: Credit/debit card details (processed securely via encrypted channels), PayPal email, and billing address for transactions of aqua dumbbells or therapy equipment.
• Technical Data: IP address, browser type, device information, and cookies when you browse our aqua fitness collections.
• Usage Data: Pages visited, products viewed, and time spent on our baby swimming or diving games sections to improve your experience.
• Communication Records: Emails, live chat transcripts, and service requests sent to [email protected].

2. How We Use Your Information

Like precision diving equipment, we handle your data with care for these purposes:

• Process and ship your orders of aqua training accessories worldwide (excluding some Asian and remote regions)
• Provide customer support for your aquatic gear inquiries
• Improve our product offerings and website functionality
• Send order confirmations and shipping updates (like tracking for your diving batons)
• Prevent fraud and enhance payment security (using bank-level encryption)
• Comply with legal obligations related to international sales
• Analyze website traffic patterns to better serve water sports enthusiasts

3. Data Sharing & Disclosure

We only share your information when necessary to complete your aquatic adventures:

• Payment Processors: Secure sharing with Visa, MasterCard, JCB, and PayPal for transaction processing
• Shipping Partners: Delivery information to carriers for your aqua step or therapy equipment shipments
• Legal Requirements: When mandated by law or to protect our rights and customers
• Service Providers: Trusted third parties assisting with website operations (under strict confidentiality)

We never sell your personal data to third-party marketers.

4. Data Storage & Security

Based in Memphis, TN, we implement watertight security measures:

• PCI-DSS compliant systems for all financial transactions
• Bank-level encryption for sensitive data
• Secure servers with restricted access
• Regular security audits of our systems

While we implement robust protections, no online system is 100% secure. We recommend using strong passwords and monitoring your account activity.

5. Your Rights & Choices

You have control over your information, just as you control your aqua fitness routine:

• Access: Request details of personal data we hold
• Correction: Update inaccurate information
• Deletion: Request removal of certain data (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we use your data
• Portability: Request transfer of your data

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience:

• Essential Cookies: Necessary for processing purchases of aqua therapy equipment
• Performance Cookies: Help improve our site functionality
• Analytics Cookies: Understand how customers use our diving accessories sections
• Marketing Cookies: Show relevant aqua fitness product recommendations

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding some regions), your data may be transferred to and processed in the United States and other locations. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

While we sell baby swimming products, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or email for customers who have purchased aqua training accessories or other products.

Thank you for trusting Union Store with your aquatic equipment needs and your personal information. We’re committed to protecting your privacy with the same dedication we bring to selecting our premium water sports products.