At Union Store, we understand that when you order aquatic gear, you’re eager to dive right in. That’s why we’ve streamlined our delivery process to get your swimming equipment to you as quickly and efficiently as possible, no matter where your pool, beach, or training facility is located.

Global Reach with Local Care: Based in Memphis but serving water enthusiasts worldwide (excluding some Asian and remote regions), we combine international shipping capabilities with the personalized attention of a local specialty store.

Our Shipping Options

1. Standard Shipping (Recommended for Most Orders)

Delivery Time: 10-15 days after dispatch

Carriers: DHL or FedEx for reliable tracking and faster delivery

Cost: $12.95 flat rate

Ideal for when you need your aqua fitness gear, diving equipment, or swimming accessories within a predictable timeframe. Our premium carriers ensure your package is handled with care from our warehouse to your doorstep.

2. Free Economy Shipping

Delivery Time: 15-25 days after dispatch

Carrier: EMS (with full tracking)

Cost: FREE for orders over $50

Perfect for budget-conscious shoppers ordering aqua dumbbells, baby swimming aids, or other non-urgent aquatic equipment. While slightly slower, this option provides substantial savings without sacrificing reliability.

What to Expect After You Order

Order Processing: Our team of aquatic specialists (many of whom are former competitive swimmers!) carefully prepares each order within 1-2 business days. We double-check every aqua cycling accessory, diving baton, and swimming aid to ensure it meets our quality standards.

Shipment Notification: You’ll receive a confirmation email with tracking information the moment your package leaves our facility in Memphis. Track your aquatic gear every stroke of the way!

Delivery: Our carriers will deliver your water fitness equipment right to your door. Signature may be required for certain high-value items.

Water-Ready Guarantee: We know aquatic equipment needs to perform under pressure. If any item arrives damaged or isn’t water-ready, you have 15 days from delivery to initiate a return.

Special Considerations for Aquatic Equipment

Shipping water sports gear requires special care:

  • Bulky Items: Larger aqua fitness equipment like aqua steps or cycling machines may ship separately and could take slightly longer.
  • International Duties: Some countries may charge import fees for aquatic training accessories – we’ll provide all necessary customs documentation.
  • Seasonal Promotions: During our popular sales (like 30% off events), processing may take up to 3 days due to high demand.

Our Delivery Promise

Whether you’re a professional swimmer waiting for competition goggles, a parent eager to start baby swimming lessons, or a fitness enthusiast needing aqua therapy tools, we treat every order with the urgency it deserves. Our Memphis-based team personally oversees each shipment to ensure your aquatic experience begins the moment you open your package.

Questions about delivery to your specific location? Our aquatic specialists are always ready to help at [email protected].

Now that you know how we deliver, why wait? Dive into our collections today and experience the Union Store difference!